Frequently Asked Questions
Everything merchants ask before installing PrivCart. Still have questions? Reach out on Telegram.
Why Monero? +
Monero is digital cash. Unlike Bitcoin, where everyone can see your balance and history, Monero keeps your business and customer data private. It protects you from surveillance and targeted ads by default.
Why LTC and BTC? +
They are popular. Supporting them helps you reach more customers. We also use their latest privacy features to keep transactions as private as possible within their limitations.
Is PrivCart open source? +
Yes. Our code is public for anyone to check. This ensures there are no hidden backdoors or security flaws. You don't have to trust us. You can verify the code yourself.
Is PrivCart non-custodial? +
Yes. We never touch your money. Payments go directly from the customer to your wallet. You have 100% control of your funds at all times.
Do you require KYC or account registration? +
No. You don't need to register an account or upload ID documents. PrivCart is software you install, not a service you subscribe to.
What are the transaction fees? +
We charge a flat 1% fee on transactions. Aside from that, you only pay the standard network fees (miner fees) required to send the crypto.
How does PrivCart handle price volatility? +
We support stablecoins like USDT and USDC. These are pegged to the US Dollar, allowing you to accept crypto without worrying about price swings.
Is the plugin available on the Shopify App Store? +
Currently in review with Shopify. We provide installation guides in the meantime and plan to list it officially very soon.
Do I need a specific wallet to use PrivCart? +
No. Wallet addresses auto-generate inside PrivCart. You can withdraw to any wallet you choose at any time.
How are exchange rates calculated? +
We use real-time market data to calculate the exact crypto amount at checkout, ensuring it matches your product's price in dollars.
What happens if a customer underpays? +
The order stays "Pending." You get a notification and can either ask for the remaining amount or issue a refund manually.
Can I process refunds automatically? +
No. Since we don't have access to your wallet (for your security), we can't move your funds. You must send refunds manually from your own wallet.
Why choose PrivCart over BitPay or Coinbase Commerce? +
They act like banks. They can freeze your money, charge high fees, and demand ID. PrivCart cuts out the middleman, giving you lower fees and total control.
Does it support Tor / I2P? +
We are working on it. This will allow transactions to be broadcast over privacy networks like Tor, hiding your location and internet traffic completely.
How can I contribute? +
Check out our code, report bugs, or join our community chats. We welcome all developers and testers who want to help build the project.
Supported Assets
Every currency PrivCart supports was chosen for a reason. All 12 are live and production-ready. No chargeback risk. Settled payments are final.
LIVE
Prices updating...
Privacy & Major Chains
Core payment rails
LIVE
Monero
XMR
The gold standard for private payments. Ring signatures and stealth addresses make every transaction opaque by default.
- Mandatory privacy, untraceable by design
- No chargeback risk, settled payments are final
LIVE
Bitcoin
BTC
The most recognized cryptocurrency in the world. Accepting BTC signals legitimacy and unlocks the largest crypto user base.
- Largest user base of any crypto asset
- Lightning Network compatible for sub-second UX
LIVE
Ethereum
ETH
The backbone of DeFi and the second-largest crypto by market cap. ETH holders are crypto-native power users.
- Deepest liquidity of any smart contract chain
- ERC-20 gateway to the entire Ethereum ecosystem
LIVE
Litecoin
LTC
Battle-tested for over a decade with faster block times than Bitcoin. The pragmatic choice for everyday merchant transactions.
- 2.5 minute blocks, 4x faster than BTC
- Negligible fees, fractions of a cent per transaction
LIVE
Solana
SOL
Sub-second finality and fees measured in fractions of a penny. The closest thing to a traditional payment rail in crypto.
- 400ms finality, faster than card authorization
- Near-zero fees, average under $0.001
Stablecoins
Price-stable settlement
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Tether
USDT
The most traded stablecoin by volume. USDT eliminates volatility risk. What your customer pays is exactly what you receive.
- Dollar-pegged stability, zero volatility exposure
- Highest stablecoin liquidity globally
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USD Coin
USDC
The regulated, transparent stablecoin issued by Circle. Monthly attestations make it audit-friendly.
- Fully reserved and audited monthly
- Issued by a regulated US financial institution
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Sky USD
USDS
The evolution of DAI from the Sky ecosystem. Decentralized stablecoin stability with improved governance.
- Decentralized, no single entity can freeze funds
- Built on the most battle-tested DeFi protocol
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Dai
DAI
The original decentralized stablecoin. Over-collateralized and governed by smart contracts.
- Proven peg stability through multiple market crashes
- Permissionless, no KYC and no account freezes
DeFi, Wrapped & Commodities
Advanced instruments
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Wrapped Bitcoin
WBTC
Bitcoin's value on Ethereum's rails. WBTC lets BTC holders pay through Ethereum-based checkout without selling their position.
- Bitcoin value with Ethereum speed and DeFi flexibility
- Transparent 1:1 BTC backing via proof-of-reserves
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Tether Gold
XAUT
Physical gold, tokenized. Each XAUT represents one troy ounce of London Good Delivery gold stored in Swiss vaults.
- Real physical gold in audited vaults
- Reach precious-metals investors no other plugin touches
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Frankencoin
ZCHF
A decentralized stablecoin pegged to the Swiss Franc. Unlocks the European and Swiss market with direct on-chain CHF-denominated payments.
- Pegged to one of the world's most stable fiat currencies
- Native CHF settlement for EU and Swiss customers
Need help?
Reach out through any of the channels below and we will get back to you. Telegram is fastest.
Contact
Follow PrivCart on social or reach the team directly.
